Refund Policy

Last updated: May 2026

At The Sorted Brick, we want you to love your bricks and builds!

Returns & Exchanges

• Returns are accepted within 14 days of purchase with receipt.
• Items must be in original condition.
• Store credit or exchange may be offered for opened items at staff discretion.

Used LEGO & Bulk Brick

Because used LEGO pieces are sorted and sold individually/by weight:

• Bulk brick, minifigure parts, and loose used LEGO sales are final.

New & Sealed Sets

• New, unopened sets may be returned within 14 days with receipt.
• Opened sets cannot be returned unless defective or missing pieces from the manufacturer.

Event Tickets & Classes

• Event registrations and class fees are non-refundable unless the event is canceled by The Sorted Brick.

Missing Pieces

If you discover a missing piece in a used set purchased from us, let us know — we’ll do our best to help make it right!

Thank you for supporting local and building with us!

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or we made an error with your order.

Exchanges

If you need to exchange an item for a different product, please contact us to arrange the exchange.

Contact Us

For questions about returns or refunds, please contact us at info@thesortedbrick.com.