Refund Policy

Last updated: January 21, 2026

Returns

We accept returns within 30 days of purchase. Items must be in their original, unopened condition with all packaging intact to be eligible for a return.

How to Initiate a Return

To start a return, please contact us at [your email address] with your order number and reason for return. We will provide you with return instructions.

Refund Process

Once we receive and inspect your returned item, we will process your refund within 5-7 business days. Refunds will be issued to your original payment method.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or we made an error with your order.

Non-Returnable Items

Opened LEGO sets and items marked as final sale cannot be returned.

Exchanges

If you need to exchange an item for a different product, please contact us to arrange the exchange.

Contact Us

For questions about returns or refunds, please contact us at info@thesortedbrick.com.